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Union Bank of VT/ NH
Morrisville, VT | Full Time
$42k-55k (estimate)
5 Months Ago
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Morrisville, VT | Full Time
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Customer Care Associate
Union Bank of VT/ NH Morrisville, VT
$42k-55k (estimate)
Full Time | Banking 5 Months Ago
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Union Bank of VT/ NH is Hiring a Customer Care Associate Near Morrisville, VT

Description

About us

As one of the oldest, independent community banks in Vermont, Union Bank has a longstanding reputation for investing in the success of our customers and communities. Founded in 1891 in Morrisville, Vermont, Union Bank is a full-service bank offering commercial, retail, municipal and asset management services throughout northern Vermont and northern New Hampshire.

Union Bank is seeking a motivated individual for a full-time Customer Care Associate position. As a Customer Care Associate, you will be responsible for providing professional and quality telephone support for customers, employees, and others in a courteous, prompt, and professional manner. This includes answering basic inquiries and requests regarding deposit accounts and services, electronic banking services, and loan servicing issues. 

Why work with us?

While working for a VT Based company that makes a difference in our VT and NH communities, you can enjoy the following perks:

· Generous Paid Time Off

· Health, Dental, and Life Insurance

· Partially paid Short and Long-Term Disability 

· Company-matched 401K retirement account

· Bankers’ hours 

· Paid Federal Holidays

Requirements

· High school diploma or GED

· Ability to provide excellent customer service.

· General Math skills

· Strong organizational skills

· Detail-oriented

· Excellent communication skills with ability to be concise, clear, and consistent. 

Job Summary

JOB TYPE

Full Time

INDUSTRY

Banking

SALARY

$42k-55k (estimate)

POST DATE

12/10/2023

EXPIRATION DATE

07/03/2024

WEBSITE

ublocal.com

HEADQUARTERS

MORRISVILLE, VT

SIZE

100 - 200

FOUNDED

1891

TYPE

Public

CEO

DAVID S SILVERMAN

REVENUE

$50M - $200M

INDUSTRY

Banking

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About Union Bank of VT/ NH

Union Bank is a Vermont-based financial institution that provides personal and commercial banking products and related services to individuals and institutions.

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The following is the career advancement route for Customer Care Associate positions, which can be used as a reference in future career path planning. As a Customer Care Associate, it can be promoted into senior positions as a Technical Customer Support Specialist II that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Customer Care Associate. You can explore the career advancement for a Customer Care Associate below and select your interested title to get hiring information.

If you are interested in becoming a Customer Care Associate, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Customer Care Associate for your reference.

Step 1: Understand the job description and responsibilities of an Accountant.

Quotes from people on Customer Care Associate job description and responsibilities

Customer Care Associates perform a variety of support tasks to offer exceptional service to customers.

02/19/2022: Phoenix, AZ

Understand customer requirements so as to provide appropriate clarifications and solutions.

04/02/2022: Dayton, OH

Work within various teams to ensure outstanding customer service.

03/12/2022: Detroit, MI

Maintain broad knowledge of customer products and services.

03/25/2022: Burlington, VT

Provided excellent customer service customers with a friendly approach and maintaining a positive attitude.

04/17/2022: Lancaster, PA

Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.

Career tips from people on Customer Care Associate jobs

Attending training sessions to grow knowledge of products and to develop customer service skills.

02/08/2022: Reading, PA

Maintain an updated knowledge of the organization's products, services, and customer service policies.

01/29/2022: Lompoc, CA

Customer orientation and ability to adapt/respond to different types of characters.

02/04/2022: Canton, OH

Being able to adapt, pivot, and bend the general rules to please a customer enhances the service experience.

04/12/2022: Santa Maria, CA

Delivering great customer experiences (CX) needs to be everyone’s job.

02/01/2022: Nashua, NH

Step 3: View the best colleges and universities for Customer Care Associate.

Butler University
Carroll College
Cooper Union
High Point University
Princeton University
Providence College